Service Delivery Charter

Organizational Strategic Objectives

  • To promote respect for cultural diversity and the advancement of artistic disciplines into viable industries.
  • To accelerate the transformation of the country’s heritage landscape by establishing and managing museum and heritage services.
  • To promote multilingualism, redress past linguistic imbalances and develop the previously marginalized languages.
  • To provide library and information services which:
    • Are free, equitable and accessible.
    • Provide for the information, reading and learning needs of people.
    • Promote a culture of reading, library usage and lifelong learning.
  • To render archival and records management services which will provide for:
  • The acquisition, preservation and documentation of public records and non‐public records of national / provincial significance.
    • Proper management and care of public records.
    • Equitable access and use of archives.
  • To establish and support transformed institutional and physical structures to increase participation and excellence in sport.
  • To provide sustainable mass participation opportunities across the age spectrum to promote physically active life styles.
  • To ensure active participation, development and training of all learners and educators and the identification of talent in quality and sustainable sport and recreation programmes.

Mail Us

Department Name
Department Name Building
Department Name Street 
Private Bag XXXX

Contact Details

Contact telephone numbers
Tel:  053 807 4700 
Fax: 053 807 4600
Email address: