Batho Pele Principles

Our Commitment to the Implementation of the
8 Batho Pele Principles:


We undertake to consult our clients on the level and quality of services we provide.

All citizens, without reservations will have equal access to all services rendered.

We will endeavour to treat all our clients with courtesy and consideration at all times.
Openness and Transparency

We undertake to maintain a transparent and open management system.
Value for money

We shall endeavour to use public resources efficiently, effectively and economically.

Information in respect of our organizational structure, services and programmes may be accessed at all of our offices throughout the province.

We undertake to deal with all client complaints promptly and without bias.


Mail Us

Department Name
Department Name Building
Department Name Street 
Private Bag XXXX

Contact Details

Contact telephone numbers
Tel:  053 807 4700 
Fax: 053 807 4600
Email address: